Touring Grome's Service Department can make one realize that sewing machines and sergers are complex and precised equipment. Today's machines are a whole lot more complicated than the machines that were made even a decade ago because of advancements made in computer technologies. Because of this, manufacturers like PFAFF, Baby Lock, and Janome have produced state-of-the-art machines, designed to meet today's challenges in sewing. Factory-trained technicians at Grome's can service today's machines.
The machines of yesterday pose a different set of challenges because of discontinued parts. Grome's has met the challenge with the capability of locating parts for an older machine. It
Laboratory bench
doesn't really matter how old. Under the direction of Richard Grome, the Service Department has been very successful in finding the parts in most cases. So, if you have an older machine that you would like to have serviced, bring it to us.
Overall, all machines undergo a rigorous quality control process at Grome's Service Department. During the course of servicing a machine, if parts need cleaning, they are specially cleaned and restored in the laboratory. When cleaned and new parts are finally assembled, it is practically a new machine for you to enjoy for many years to come.
